- Look at people when they speak to you
If your eyes are focused elsewhere, it will appear that your mind is as well
- Lean forward as you listen
Being on the "edge of your seat" shows that, more than just being kind, you are very interested in what they are saying
- Give feedback
Respond by nodding and smiling. Ask questions. This lets the other person know that you were listening closely to what was said
- Don't interrupt or change the subject
Let speakers finish their own sentences, and allow them to finish talking about the subject they are discussing, even if it is not your favorite
- Repeat back to them some of the things they said
This shows that you were listening. It is also validating and confirming
- Compliment them on their insights and wisdom
This will encourage them to continue sharing with you in the future
- Show your appreciation
Thank them for sharing their thoughts with you
(Nancy Cobb and Connie Grigsby)
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