1. Eye Communication: the ability to make and maintain eye contact in a meaningful way
2. Gestures and Facial Expression: animation communicated through your face and body that conveys energy
3. Posture and Movement: reflecting confidence and energy in your body position and movement
4. Dress and Appearance: presenting yourself in a way that does not detract from the message
5. Voice and Vocal Variety: employing pitch, volume, and vocal energy that will keep your listener engaged
6. Words and Fillers: choosing to use language that is devoid of fillers (annoying ums, ahs, and you knows)
7. Humor: a healthy sense of humor about yourself and life in general that makes you approachable and likable
8. Listener Involvement: using several simple ways to involve yourself with your listeners
9. The "Natural Self": being real - internalizing new skills so they become natural
(Bert Decker and Hershael W. York)
No comments:
Post a Comment