1. Act nice only when you need something
2. Base decisions on bad or incomplete information
3. Fake an answer rather than admitting you don't know
4. Claim to be an expert in everything
5. Fail to stand behind your product
6. Tell two people two different stories
7. Make self-serving recommendations
8. Fail to follow up promptly
9. Make careless mistakes or errors
10. Show lack of care and concern
11. Overpromise and underdeliver
12. Bury information in the fine print
13. Spin the truth
14. Adopt a messy physical appearance
15. Offer each customer a different price
16. Love you before a sale; leave you afterward
17. Recommend more than needed
18. Show up late or miss deadlines
19. Sell what you have - not what is needed
20. Be inaccessible
21. Speak in jargon
22. Make excuses rather than accept responsibility
23. Fail to fix a problem, promptly
24. Disparage the competition or bad-mouth your own organisation
25. Compromise your principles and values
26. Waffle on decisions
27. Pass the buck
28. Say one thing, do another
29. Leave out important details
30. Exaggerate or cry wold
31. Fail to present both sides of an issue
32. Present boilerplate solutions to unique problems
33. Expect others to do what you wouldn't do
34. Show favoritism, strong bias, or prejudice
35. Bully someone "smaller" than you
36. Let someone learn about a problem through the grapevine
37. Accept credit even though it is undeserved
38. Misunderstand the needs of your audience
39. Plagiarize
40. Fail to answer questions clearly
41. Make rules, but don't follow them
42. Cast blame at the first sign of a problem
43. Sweep problems under the rug
44. Play politics rather than doing what is right
45. Be inconsistent, unreliable, or unpredictable
46. Run from tough decisions
47. Change the terms of an agreed-upon deal
48. Jump to a conclusion before knowing the facts
49. Have an ulterior motive
50. Hand in unfinished work as complete
(Frank Sonnenberg)
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