1. Don’t judge them quickly. Their silence isn’t consent or rejection. They’re thinking it over.
2. Give them time to commit. If they commit, they’ll stick.
3. Provide silence. Too much talking feels like pressure to a quiet person.
4. Don’t evaluate them by their up front work.
5. Don’t pressure them to be up front. But, if they want to be up front, work with them.
6. Tell them what’s important. Don’t just send them out to get it done.
7. Respect their space. They shut down or lash out when you get in their face.
(Dan Rockwell)
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