1. Be people-conscious. Create a climate that will lead to job satisfaction in y our company or organisation
2. Tell workers exactly what you expect from them
3. Be a good listener
4. Have a two-way door. Encourage employees to come to your office but also get out to where people work
5. Be patient. Realise that bringing workers along in their jobs takes time
6. Give your employees not only problems to deal with but opportunities to grow
7. Keep your promises. Credibility creates trust
8. Be a problem preventer, not a problem solver
9. Tell the truth
10. Pass the pride along. Show prompt appreciation for good ideas and good performance
(James L. Hayes)
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