- The least important word: I (gets the least amount done)
- The most important word: We (gets the most amount done) - relationship
- The two most important words: Thank You - appreciation
- The three most important words: All is forgiven - forgiveness
- The four most important words: What is your opinion? - listening
- The five most important words: You did a good job - encouragement
- The six most important words: I want to know you better - understanding
(John Maxwell)
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