Wednesday, 21 May 2014

HOW TO TALK SO PEOPLE WILL LISTEN

- Be clear

Be specific and direct about what you want to communicate


- Be concise

If you take too long to get to your point, you will lose the other person's attention


- Be considerate

Treat your listener with courtesy and respect


- Be consistent

Make sure your nonverbal message is consistent with your verbal message.  Also, make sure your lifestyle is consistent with what you say


- Be comfortable

If you are nervous or uptight, you will make others feel the same way


- Be credible

Make sure your facts are correct, and be careful about exaggeration

(Dr. Steve Stephens)

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