- Don't underestimate the simple act of smiling
- Be friendly, polite, and liberal with please, thank you, and since words of affirmation
- Really listen. Look people in the eye, and give them your full attention
- Refrain from judging. Give others the benefit of the doubt. Help others live up to your good expectations of them
- Learn to say "I'm sorry" with sincerity and humility
- Treat every call as if it is the most important one of the day. Let both your tone and your words say "Welcome," not "Keep out."
- When someone expresses a need, do something about it
- Be prompt with get-well cards and expressions of symphaty
- Share what you already have: home-baked bread, garden produce, outgrown clothing and toys, extra furniture
- Teach a skill to a younger person
- Remember birthdays and anniversaries with a card
- If you have the time and the stamina, offer to baby-sit occasionally for single moms or just plain hassled and harried moms
- Send thank-you notes promptly after receiving a gift or special help
- Love generously
(Linda Riley)
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