- Be clear
Be specific and direct about what you want to communicate
- Be concise
If you take too long to get to your point, you will lose the other person's attention
- Be considerate
Treat your listener with courtesy and respect
- Be consistent
Make sure your nonverbal message is consistent with your verbal message. Also, make sure your lifestyle is consistent with what you say
- Be comfortable
If you are nervous or uptight, you will make others feel the same way
- Be credible
Make sure your facts are correct, and be careful about exaggeration
(Dr. Steve Stephens)
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